Shipping & Returns

Shipping / Return Policy

AS WE CUSTOM MIX EVERY COLOR BY ORDER,  Shipping can take up to 5 business days from the time the label is created.

The touchupShop.com is pleased to offer low flat rate ground shipping of $8.95 on all domestic orders shipped within the lower 48 States.

We cannot unfortunately ship air due to the restrictions on shipping aerosol cans.
Our goal is to ensure your order is delivered as soon as possible. Our shipping team will ensure prompt processing and shipping of your order, in most cases the same day!

Incorrectly shipped products are eligible for a 100% refund or product replacement.

Incorrectly ordered paint is not eligible for return based on the very custom nature of our product.

WE CUSTOM MIX EVERY COLOR BY ORDER, WE CANNOT CANCEL OR REFUND ONCE THE PAINT HAS BEEN MIXED AND PACKAGED REGARDLESS IF THE PAINT HAS PHYSICALLY SHIPPED.   

NO REFUNDS WILL BE GIVEN FOR CANCELLED ORDERS ON PAINT THAT HAS BEEN MIXED.

 

Please contact us at info@thetouchupshop.com if you need any assistance.